Internal Applicant Login Troubleshooting

Background

Internal applicants are applicants who have an active UNM NetID and are not UNM Students.

Internal applicants must login at https://unm.csod.com/samldefault.aspx

If you are not sure if you are internal applicant complete the form on the UNMJobs.unm.edu or see Determining User Type. 

If you are unable to login follow the steps on this page.

Troubleshooting

Salud Users Must Use UNM Email Address

Users with @salud.unm.edu email addresses must use their full UNM Email address to login.

Check for Correct Login Page

1. External Applicants should be logging in at https://unm.csod.com/samldefault.aspx
2. The login page is the UNM login page:
   
   
   

Confirm UNM NetID and Password are Correct

1. Login to my.unm.edu with UNM NetID and Password
   1. If Successful: Try the https://unm.csod.com/samldefault.aspx link again.  This should log the user in immediately using single sign-on and will not prompt for username and password again.
   2. It Not Successful: See FastInfo #2