Quick Insights
Business Operations Management
- 100 Questions for Better 1 on 1s
- Top Four Challenges of Being a Manager
- Why Workplace Culture Matters and How to Build It
- Hiring Tactics at 5 Top Companies
- Sample Meeting Agenda
- 6 Tips When Your Team is Under Resourced
Change Management
- 7 Ways to Motivate Your Team During Times of Change
- Key Lessons on Change
- Reflection Tool: Adapting to Change
- How to Manage Your Reaction to Change
- How to Mentally Adjust to Change
Collaboration
- Networking for Enhanced Collaboration: Worksheet
- Networking for Enhanced Collaboration: Self-Assessment
- Networking for Enhanced Collaboration: Action Handout
- Seek Guidance from a Peer You Respect
Communication
- Count to 10: Filling Awkward Silence in Conversations
- Paraphrase Back to Improve Understanding
- Conversation Planner
- When Your Manager Delegates New Tasks, Ask Clarifying Questions
- Clarify Purpose in Every Interaction
Conflict Resolution
- 5 Ways You are Mismanaging Conflict- and What to Do Instead
- 6 Tactics for Dealing with a Diminisher Leader
- How to Prevent Conflicts
- Diagnosing Conflict Between Direct Reports: Should You Act?
- Afraid an Action Will Lead to Conflict?
Culture of Inclusion
- How to Reduce Bias in Your Hiring Process
- How to Give More Inclusive Feedback
- Top 4 Ways Leaders Hurt Team Inclusion Without Realizing It
- Plan Time In a Meeting to Hear and Acknowledge Everyone's Ideas
- Adopt an Inclusive Leader's Mindset
- Build a Culture of Belonging
- Multipliers: Creating Space for Others
Customer Relations
Emotional Intelligence (EQ)
- 5 Ways to Boost Your Emotional Intelligence
- EQ Tendencies Insight Assessment: Focus on Self
- EQ Tendencies Insight Assessment: Focus on Others
- Key Lessons on Motivation
- How to Build Emotional Intelligence
Innovation
Managing Relationships
- Employee Engagement and Retention Conversations
- 4 Easy Ways to Make Every 1 on 1 More Valuable
- 3 Tips to Recover Quickly When Defensive About Feedback
- Aligning Employee and Manager Expectations
- Meet with Your Manager to Review Expectations
- Give a Peer Recognition this Week
- Ask Your Direct Reports What They are Most Proud of at Work
- Develop Your Direct Reports Career Drivers
- Get More from 1-on-1s with Your Boss
Performance
- 5 Questions to Help Address Diminishing Productivity
- Look For Genius Summary
- 7 Ways to Help Direct Reports Find Fulfillment
- Selecting and Shaping Key Goals
- Coaching Conversation Planner
- Nurturing Direct Reports Career Drivers
- Setting Goals and Reviewing Results Resource Kit
- Setting Goals and Reviewing Results Discussion Planner
- De-Stress Performance Conversations for Both of You
- Feedback Tracker
- High Impact Feedback Planner
- STAR Technique Notepad
- Manager Doesn't Appreciate My Value
- Share the Why Not Just the What
- Setting Expectations: A Checklist
Personal Growth, Resilience & Well-Being
- Improving Your Judgement by Being More Curious
- Talk to Your Manager about Your Learning Goals
- How to Propose Moving into a New Role
- 3 Tips to Set Better Work-Life Boundaries
- Allow Your Mind to Switch Off During Work Breaks
- 3 Simple Breathing Techniques to Destress Your Workday
- 6 Tips for When You're Overworked and Under Resourced
- Identifying Which of Your Strengths You Might be Overusing
- Made a Mistake? Embrace It and Gain Respect
- Developing Your Own Personal Mission Statement
- 30 Minutes Once a Week, 10 Minutes Each Day for Scheduling Your Most Important Tasks
Project Management
- Prioritizing Deadline, Scope and Resources
- PM Conversation Planner
- Project Scope Statement
- Key Stakeholder Interviews
- Project Status Report Template
- Risk Strategy
Team Management & Development
- How to Get More Honest Feedback from Your Direct Reports
- When Sharing New Info, Emphasize the "Why" Not Just "What"
- Elevating Every Team Member's Performance
- How Well Are You Setting Up Your Team to Get Results?
- 5 Kinds of Team Members Whose Growth You May Be Stifling
- 6 ways to Give Your Team Space to Speak Up, Take Risks, and Excel
- 6 Critical Practices: Delegation Planner Tool
Trust
Not finding what you need? Contact EOD at eod@unm.edu or complete our EOD Services Request Form.